Privacy Policy for Sonshine & Raine

At Sonshine & Raine, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our doula services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address provided when you contact us, book services, or fill out forms on our website.
• Health Information: Information related to your pregnancy, health, or doula service preferences, shared voluntarily during consultations or through forms.
• Payment Information: Billing details, such as credit card information or other payment methods, processed securely through third-party payment processors.

Non-Personal Information

• Website Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the site, collected via cookies or analytics tools.
• Aggregated Data: Non-identifiable data used for statistical purposes to improve our services.

2. How We Use Your Information

We use the information we collect to:

• Provide and personalize our doula services, including scheduling consultations and appointments.
• Process payments and communicate with you about bookings or inquiries.
• Respond to your questions, requests, or feedback.
• Improve our website and services through analytics and user feedback.
• Send you updates, newsletters, or promotional materials (with your consent, where required).
• Comply with legal obligations or protect the rights and safety of our business and clients.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party providers (e.g., payment processors, website hosting services, or analytics platforms) who assist us in operating our website and services, provided they agree to keep your information confidential.
• Legal Requirements: If required by law, such as to comply with a subpoena, court order, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or payment processors. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Radiate@sonshineandrainedoula.com